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Understanding the Industry
Retail Industry Profile
It's one of the largest business sectors worldwide and the second-largest industry in the US. Get to know the retail industry.
Further Reading
Loyalty Retailing
Many retailers go to a lot of trouble making their customers feel like "guests." Instead, you may be better off trying to forge customer friendships.
How to Win Friends
Retail Industry Blog
Retail Loyalty: The Value of Respect
Saturday March 8, 2008
Are we approaching a world of retailing where every consumer is just a walking profile that retailers will be able to target with precision or is there something more? Learn how a retailer can use its customers' data in a way that respects their privacy and their individuality.
Retail Jargon: Direct Product Profitability
Thursday March 6, 2008
Learn about common and not-so-common retail terminology, including direct product profitability, in the About Retail Industry Glossary.
Explore Retail Industry
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