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By Barbara Farfan, About.com Guide to Retail Industry

U.S. Retail Industry Hands Out Recession Benefits: Free Food, Free Drinks, Free Healthcare and Free Tickets Boost Sales and Goodwill

Monday April 6, 2009
As consumers collect recession benefits in the form of free food, free drinks, free medical care, and free entertainment from the retail industry this week, U.S. retailers are hoping that goodwill currency will metamorphose into physical dollars and relationships will evolve into sales. "Free" is the new discount that thrifty shoppers are responding to, and resourceful retailers are finding creative ways to make the zero price point profitable.

The recession soup line begins this week at Seattle's Best Coffee today, where customers can get a free caffeine fix just for showing up today. The giveaway is part of Seattle’s Best 39th Anniversary celebration, which will continue throughout April, and include free beverages for every person in America that was born the same year the company started. That’s a lot of free brewing, and a pretty narrow promotion demographic, but it’s got a lot of buzz potential for a growing company that’s stalking a weakened Starbucks chain.

The recession handout lines will reconvene on Wednesday at Denny’s. On the heels of the phenomenon it created with its Super Bowl commercial which advertised free pancakes, Denny’s is giving away its new “Grand Slamwich” breakfast concoction to customers this week. This time, though, you have to buy the pancakes in order to get the sandwich for free. Denny’s is still a for profit organization, after all.

Restaurants aren’t the only retail establishments using free food and beverages to lure customers in the door... more...
Comments
April 7, 2009 at 5:22 pm
(1) Kristen Jason says:

The notion of freebies has expanded beyond retailers that deal directly with customers.

April 9, 2009 at 9:10 am
(2) Melissa says:

Have you ever thought about auctioning off your gift cards? You get the money up front and increase in sales basket. The customer is getting a discount but without eroding your brand.

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