Abandoned Shopping Carts
Cyberspace has become littered with empty shopping carts because e-tailers can't "close the sale" with the majority of online shoppers, according to a survey by BizRate.com. American Customer Satisfaction Index
ACSI is a cross-industry national indicator that links customer satisfaction to financial returns and is produced through a partnership among the University of Michigan Business School, the American Society for Quality and the CFI Group.
British Consumer Confidence Indicator
The UK Retail Confidence Indicator measures british consumers' attitudes toward retail, from the British Retail Consortium. Business of Mother's Day
Mother's Day remains the third-largest card-sending holiday. The International Mass Retailers Association and American Greetings also reports that the holiday ranks second only to Christmas in gift giving. Canadians Reluctant to Buy Online
Boston Consulting Group study explains that while Canadian Internet users are rapidly becoming Internet shoppers, security fears, service frustrations and limited offerings are discouraging Canadians from purchasing online. Christmas Crunch
Top holiday shopping day statistics and why customers procrastinate, from About. Consumer Debt - US
The International Council of Shopping Centers analyzes trends in consumer debt that can impact retailers. Consumer Demographics
Learn all about the PRIZM demographic and marketing system that sorts every ZIP Code in the U.S. into 62 different clusters, from About Geography. Consumer Trends Institute
Find out about the directions consumers are taking with articles, reports and a newsletter with statistics and research. Consumers Are Indifferent To Online Sales Tax
Among U.S. online buyers that have abandoned a purchase, 74 percent do not consider sales tax an issue for smaller purchases according to a Jupiter Consumer Survey. Factory Outlets
The rise in popularity of factory outlet centers has been fueled by retailers, developers and investors pouring money into a spate of new developments. IMPACT 2000
Datamonitor's IMPACT 2000 survey gives a detailed snapshot of today's online consumers in the US and Europe, as well as a preview of what's ahead in 2004. Online Coupon Usage by Category
Two separate studies of online coupons and gift certificates use consolidated by CyberAtlas. Outdoor Recreation
State of the Industry Report by ORCA, the trade association of the outdoor industry, provides statistics and consumer behavior. Retail Index on Everyday Spending
Most consumers appear cautious about their discretionary spending and expect fixed household expenses to rise by about 13 percent this year, according to the 2001 American Express Retail Index on everyday spending. Student Monitor
A variety of demographics and statistical studies on college students, including retail and ecommerce information. World Toy Facts & Figures
The second annual detailed report on toy sales around the world from ICTI and NPD Group is a must read for anyone interested in the toy industry. Back to the Retail Industry Statistics / Studies Main Index
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