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Vendors: Packaged Retail Training
Guide picks
Suppliers of packaged retail training programs, books and videos.

Dave Kahle - The Growth Coach ®
A wide variety of sales training and customer service programs. Training formats include video, audio, self-study, seminars and manuals.

Friedman Group
The Friedman Group offers a variety of packaged retail training programs on customer service, retail operations, productivity and more.

Graff Retail
Packaged and custom retail training programs on selling, hiring, employee orientation, sales accountability and more.

Martec International
A full range of in-house training courses and seminars for retailers. Both off-the-shelf and custom programs are available.

Media Partners™
A large variety of fun and motivational customer service, management, leadership and HR video training programs.

MLW Training Consultants
Retail trainers and consultants serving the Australian retail industry with custom and packaged retail training.

MOHR Learning
Delivers off-the-shelf and custom-designed retail-specific course packages in a full range of classroom, CD-ROM, and internet formats.

National Retail Federation
The Retail Readiness Assessment (RRA) was developed by National Retail Federation. It measures critical sales skills to help determine the professional customer service and sales strengths and weaknesses.

National WRAPS
The National Wholesale Retail and Personal Services Industry Training Council is the industry training advisory body for the retail industry in Australia. Its Retail Training Package contains five qualifications and a diploma.

RETAIL SUCCESS INSTITUTE
Provides an entire curriculum of complete programs tailored especially for Home Furnishings Stores.

Richardson Company Training Media
Off-the-shelf training for retailers including employee relations, productivity, customer service and much more.

Vendors: Retail Certifications / Diplomas / Certificates
Retail training and testing services for diplomas, certificates and certifications for basic and advanced skills.

Vendors: Retail Education / Training
Training specialists who can help you with retail sales, technology, motivation, train the trainer and other custom training and development needs.

Video Media
Video training covering a variety of topics including customer service and sexual harassment.

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