| Key Retail Studies, Reports, Sales, Surveys and News | |
From July-September 2001
Back-to-School
Budgets Down Slightly from Last Year
Parents and teenagers plan to spend an average of $527 on clothing and other
back-to-school needs like school supplies, down $21 – or 4 percent – from last
year, according to the 2001 American Express Retail Index on back-to-school
shopping.
Back-To-School
Shopping Is For Kids, By Kids
Children and teenagers’ growing brand consciousness and shopping savvy gives
them clout with their parents when it comes to most back-to-school shopping
decisions, according to a National Retail Federation survey.
Convenience
Store Sales Top $269 Billion
Convenience store sales were up 15.1 percent, and are more than double those
of 10 years ago, according to the National Association of Convenience Stores'
2001 State of the Industry report.
CRM
Decision-Making Factors
A survey of senior executives from YOUcentric looks at CRM decision-making factors
and provides insight into CRM evaluation, ROI and the future of the industry.
Customer
Satisfaction
Customer Satisfaction Research Obsessing Companies in Bad Economy, Reports InsightExpress.
European
Online Shoppers Doubled in 2000
With European online retail growing to 152 billion in 2006, retailers must focus
on capturing the 103 billion in potential gross profit generated over the next
six years by targeting ripe categories and countries, according to a new Report
by Forrester Research.
Holiday
2001: All About the Buyer
BizRate.com predicts that online sales will increase by 34 percent in the fourth
quarter 2001 and offers suggestions for e-commerce and multi-channel retailers.
Holiday
Retail Sales Forecast
The National Retail Federation has revised its retail sales forecasts for the
fourth quarter and the winter holiday season following the U.S. terrorist attacks.
July
Retail Sales
July GAF Sales Gain Gives Retailers Hope For Strong Third Quarter Finish, According
to the NRF.
Measuring
The ROI Of Selling Online
According to a report from Forrester Research, retailers will find that their
investments in online technology will pay off if they take a disciplined approach
to site investments and ROI analysis.
Michigan
Retail Index - Retailers Split on Inventory Question
Michigan retailers are nearly evenly split over whether to stock more merchandise
for the upcoming holiday season or cut back from last year's levels.
Most
Shoppers Undaunted by Site Closures
A survey conducted by the PricewaterhouseCoopers E-Retail Intelligence System®
indicates that many online shoppers are simply unaware of the e-tail fallout,
while others are undaunted.
NRF’s
Summer 2001 Retail Sales Outlook
The National Retail Federation predicts that stimulative monetary and fiscal
policy, coupled with the consumer’s continuing resoluteness, will lead to a
recovery of the U.S. economy in the second half of 2001.
Offline
Sales Benefit From Online Browsing
The E-tailers vs. Retailers report from NPD Group shows that even those consumers
who aren't making purchases online are still influenced by what they see on
retailers' Web sites.
Online
Holiday Shoppers Begin Early
Fry Multimedia helps online retailers improve holiday sales with these top
tips for improving online performance and customer relationships.
Online
Sales Make Near-Complete Recovery from Terrorist Attacks
Spending at Internet retail sites has rebounded to pre-attack levels, according
to BizRate.com. Industry Demonstrates Resiliency as Holiday Sales are Forecasted
to Spike 25% Over Last Year.
Online
Shopping Continues to Grow Despite Downturn in U.S. Economy
New eMarketer report shows that most of the growth will benefit traditional
retailers.
Psychology
of Online Shopping
Internet retailers must retarget their marketing, address customer fear over
credit card security and make the experience less technologically challenging,
according to this Brigham Young University study sponsored by IBM.
Report
on E-Business
The National Association of Purchasing Management (NAPM) and Forrester Research
Report B2B Adoption Of Online Activities Continues To Expand In Selected Areas.
Retail
Crime Survey
The British Retail Consortium’s eighth annual Retail Crime Survey, reveals that
total losses from retail crime have fallen, but UK retailers are spending more
on retail crime prevention.
Retail
Index: Consumers Spent $3.2 Billion Online In June
The Forrester Online Retail Index indicates total spending on online sales decreased
in June and consumers spent an average of $20 less per person.
Retail
Index: Consumers Spent $4 Billion Online In August
The Forrester Online
Retail Index indicates total spending on online sales increased from $3.98 billion
in July to slightly over $4 billion in August.
Retailers
Unveil New Sales Tax Fairness Web Site
The
National Retail Federation unveiled a new Internet site, salestaxfairness.com,
to provide educational content to consumers and legislators on fair and equitable
sales tax collection.
Shopping
Mall Repositioning and Impact on CMBS
Standard & Poor's reports that, despite a highly competitive and fast-changing
retail marketplace that continues to consolidate, regional malls have been able
to survive and even thrive.
Study:
IT Growth Opportunities in Chain Drug Stores
The next 12-18 months should see excellent growth opportunities for POS Systems,
Kiosks, and Customer Relationship Management Systems in the Chain Drug Store
market according to a new study released by IHL Consulting Group.
Study:
The State of Supply Chain Collaboration
META Group study provides detailed overview of new collaborative supply chain
technologies, covering collaboration strategies, technology investments and
tactics to manage positional power.
Surfing
Grows but Retail Slows
New eMarketer report reveals Web surfing grows but retail slows as economic
woes dampen online retail worldwide.
Top
100 Retailers Worldwide
PricewaterhouseCoopers Retail Intelligence System reports that globalization
has intensified but growth has slowed among the top 100 retailers worldwide.
Top
100 Specialty Stores
The top U.S. specialty stores are striving to strengthen their grip on hard-fought
market niches to compete against a growing threat from mass merchants according
to the Triversity Top 100 Specialty Stores ranking and report.
Weakest
Holiday Season in a Decade
U.S. retailers are expected to experience the weakest holiday season since the
recession of 1991, according to 2001 sales forecast by senior economists from
the Retail Intelligence System® of PricewaterhouseCoopers.