| Articles by Topic: Store Operations and Planning | |
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Addressing
Performance Issues
Extraordinary performance never happens by accident. Find out why addressing
performance issues is important, and how to do it before it's too late, with
help from retail management expert Richard Fenton.
Appealing
to Repeat Customers
Too many retailers concentrate on wooing new customers and do not pay enough
attention to what they can do to gain the loyalty and increased patronage
of their current customers. Retail experts Joel Evans and Barry Berman explain
how you can appeal to your loyal, repeat customers.
Better
Watch Out
Holiday shopping heats up but so does shoplifting. Find out how much retailers
lose, who shoplifts and how technology can help prevent loss.
Business
Continuity
A well designed and executed business continuity plan could make the difference
between success and failure if a crisis were to strike your company. Here are
Business Continuity, Disaster Recovery and Crisis Management Planning resources
you can use in your business.
Businesses
Still Learning the Benefits of Online Education
What are
the benefits to online education? Is there any evidence that investments
in workforce training can increase a company's value? What types of e-learning
are being used by retailers and other businesses?
Combatting
the Post-Holiday Blues
Retail experts Joel R. Evans and Barry Berman explain how to combat the post-holiday
blues and boost the morale of customers and employees in these tips for better
retailing.
Countdown
to Christmas
Here are a few helpful hints for building sales and profits this Christmas
from the guest author Jurek Leon's booklet, Terrific Tips For Christmas.
Developing
a Succession Plan
Creating a succession plan is an effective way for a manager to formulate
a recruiting, hiring and development strategy for promoting from within.
Retail expert Richard Fenton explains how to develop a succession plan for
your retail business.
Diversity
Training
Having a diverse workforce and training everyone in the corporation to appreciate
and embrace diversity can help set a retailer apart from its competition. Make
diversity training an integral part of your company's training program for all
employees.
Don't
Make These Mistakes When You Buy POS Software
Jeff Haefner, retail software expert and author of The Point of Sale Software
Buyers Guide - How to Choose POS Software and Avoid Problems, offers tips for
avoiding mistakes while selecting a retail point-of-sale system.
Employee
Theft: The Profit Killer
John Case, president of a security management consulting firm, and the author
of Employee Theft: The Profit Killer discusses the signs of theft, why
employees steal, common misconceptions and how to prevent loss in your company.
The
Euro Conversion
January 1, 2002 brings change to the European Union as the euro is adopted as
the official currency of the 12 countries in the eurozone. Find out more about
the changeover to the euro.
Finding
Winning Employees
If you want to offer great service, you've just got to work harder to find
quality members of your team today. Retail expert and guest author, Debbie
Allen, offers some helpful strategies for finding, interviewing and training
winners.
Good
Merchandising or Sneaky Tricks?
Good merchandising tips and savvy ideas for improving sales, service and
profits in retail stores, from guest author and retail expert T.J. Reid.
Haul
Out the Holly
Planning for the holiday selling season now will give you more time, greater
flexibility, and happier customers later.
How
to Survive Road Construction and Renovation Projects
Even successful retailers can find that when the bulldozers and the jackhammers
arrive outside the door, their sales plummet and customers abandon ship.
But it doesn’t have to be that way. Retail expert, and guest author, T.J.
Reid has survival tips for retailing in the construction zone.
Is
Your Perspective from the Branch or from the Mountain?
Most store planning professionals agree that their ultimate goal is to reduce
the total cost of remerchandising and store build outs. Guest author, business
process and profitability pro, Pam Mitchell, explains how retailers can achieve
that goal.
Looks
Can Kill
Is your store customer friendly? It seems like common sense retailing, but don't
you fall into these traps that lose sales and customers.
Management
Skills Key Focus of Retail Training
Study shows management
skills are now the key focus for retail training programs.
Minding
the Store: Retail Business Intelligence
In the increasingly competitive retail environment, guest author Dean
Tarpley asserts that successful retailers will be those that employ integrated,
enterprise-wide business intelligence solutions.
Partnership
Proves Profitable
As necessity is often the mother of invention, a monumental challenge prompted
one retailer to rethink the way that it builds and remodels stores. Guest
author and retail consultant, Pam Mitchell has the details.
A
Penny Saved
Sustained, consistent and ongoing focus on operational costs, with an emphasis
on savings, will improve your business efficiency, effectiveness and revenues.
Guest author, William Hamilton explains how to manage expenses and save money.
Power
Retailing: Not Just for Large Firms
Every retailer, regardless of size or line of business, could learn from
the concept of power retailing. Retail experts Joel R. Evans and Barry Berman
have tips for better retailing that even small stores can use to become power
retailers.
Retail
Business is Show Business
Improve your retail business by treating it as show business. Retail expert
Anne M. Obarski offers tips on how to break-a-leg and impress your customers.
Retail
Theft and Inventory Shrinkage
Retail theft, including losses from employee theft and shoplifting are
on the rise again according to the 2002 National Retail Security Survey.
Retail
Theft Report
The 2001 National Retail Security Survey reports that losses from employee theft
have reached record levels and that total inventory shrinkage cost the nation's
retailers billions last year.
Shoplifters
vs. Retailers
Shoplifters vs. Retailers, The Rights of Both is a great book on
loss prevention and consumer rights. Filled with real-world examples, the book
identifies problems and provides practical solutions to a variety of potentially
sticky situations.
Shopping
for Valentine's Day
Who is buying what, where, when, and how much they plan to spend this year
for their special Valentines.
Strategic
Planning: Your Blueprint to Success
Strategic planning can be your blueprint to achieving your goals and planning
for future growth. Retail expert, Debbie Allen, explains why you need strategic
planning and how it can help your organization.
Supermarket
Shrink Report
The National Supermarket Research Group's 2003 / 2004 Shrink Survey investigates
the overall level shrink and causes for retail inventory loss in grocery stores.
Tackling
Check Fraud
Estimated annual losses from check fraud and counterfeiting exceed $10 billion
and increases every year. Here are some precautions retailers can take to combat
check fraud.
Take
the Paper Out of Taking Checks
Guest author, Les Stuckey, provides insight into Electronic Check Conversion
and why it is a safe, quick cost effective payment option for retailers,
with all the conveniences of a check for their customers.
Takes
One to Teach One!
Think your retail managers don't want sales training? Think again. when working
with frontline store and field managers alike, retail training experts Richard
Fenton and Andrea Waltz find they have a distinct need for (and interest
in) selling skills training.
Theft:
Retail's Real Grinch
The holiday shopping season is here and with it comes the height of retailers'
concerns over shoplifting and employee theft. Here are the latest loss prevention
statistics for the retail industry and suggestions for preventing inventory
shrink.
The
Value of Information
How retailers use shopper data to improve the mix and anticipate customers needs.
The
Value of Interaction
Part of a retail loyalty series provides ideas for interacting with customers
to build business.
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