The brick and mortar L.L.Bean retail stores regularly receive accolades for their customer service. But how well does that branded L.L.Bean customer service translate to an online shopping experience? Customers who shopped at LLBean.com during the 2011 Christmas holiday season expressed a high level of satisfaction with their LLBean.com website experience.
L.L. Bean also uses multi-channel integration to connect the best of its online shopping and the best of its in-store purchasing into one seamless L.L.Bean branded experience. But is it enough?
Check out the rest of the finalists and if you think L.L.Bean.com has the better bests, then cast your vote for L.L.Bean.com as the 2012 Readers' Choice Best Retail Website.
Compare Amazon.com with the other retail website finalists and then cast your vote for the 2012 Readers' Choice Best Retail Website.
Finalist #3 - ThinkGeek.com >>