Most major U.S. retail companies change their return policies for the Christmas holiday shopping season to accommodate both gift buyers and gift receivers with longer and more lenient return terms. Some retail chains, however, do not create special holiday or gift return policies, which sometimes makes Christmas gift returns difficult or impossible.
This is a list of the standard return policies of the major U.S. retail chains that offer no extended or special return policies, and the consequences to the shoppers who make purchases governed by those return policies.
Gift returns require not receipt, and the original credit card is not required. Gift returns can only be made at brick-and-mortar Bath and Body Works stores, even if the orignal purchase wa made was made on the website.
Costco will refund membership fees in full for any Costco customer who is dissatisfied with their membership. Aditionally Costco's standard merchandise return policy is:
"We guarantee your satisfaction on every product we sell with a full refund."
The only limit on returns is a for purchases is a 90-day time limit for refunds on televisions, projectors, computers, cameras, camcorders, iPOD / MP3 players and cellular phones.
Refunds for internet purchases include a refund of shipping and handling charges.
CVS is much more lenient, however, about the return of CVS branded products. Those store brands have a 100% satisfaction guarantee and can be returned opened or unopened for a refund, "no questions asked." (Receipt or shipping invoice is required for all refunds, whether they are CVS branded or not.)
Customers must follow the Return Merchandise Authorization process and failure to do so may result in your returned product being discarded without you receiving any credit for it at all. Partial credit might be issued for products “at Dell’s discretion” just because they want to do it.
Dell also charges a 15% restocking fee, whether you open the package or not. One fine print tip about Dell returns is to not refuse the delivery because that will just cause you more problems and delays with your Dell return.
Click here for Dell’s complete return policy
- more than 30 days has gone by since the packing slip was prnted
- the product has been opened (taken out of its plastic wrap).
- the item is not in its original condition.
- anything is damaged, played, or is missing parts.
- it was part of a bundle, unless you send the entire bundle back
- any lingerie set that includes a panty
This might be an more understandable, except that La Senza is owned by The Limited, which also owns Victoria's Secret, which has a liberal "no sale is final" policy. The inference is that the more expensive the undergarments, the more hygeinic the customer? Considering Victoria's Secret models, one might think the opposite is true.