Key Retail Reports, Sales, Surveys, Studies and News
From April-June 2001
$25
Billion Potentially Lost Due To Poor Web Performance
While retailers should view pieces of that $25 billion as potential lost revenue
due to their own poor performance, they can also view it as the total cross-industry
potential for picking up revenue, according to this Keynote/Zona Research report.
$26.8
Billion Up for Grabs in Online Grocery Market
Datamonitor announced that the US online grocery sector will reach a market
value of $26.8 billion by 2005.
Business
of Mother's Day - Research for Retailers
Mother's Day remains the third-largest card-sending holiday. The International
Mass Retailers Association and American Greetings also reports that the holiday
ranks second only to Christmas in gift giving.
Catalog
Sales Growth Continues to Outpace Overall Retail Growth
Even in a sluggish economy, catalog sales continue to increase at more than
twice the rate of overall retail growth, according to a study released by the
Direct Marketing Association.
Consumers
Are Indifferent To Online Sales Tax
Among U.S. online buyers that have abandoned a purchase, 74 percent do not consider
sales tax an issue for smaller purchases according to a Jupiter Consumer Survey.
Convenience
Store Summer Forecast
Time-constrained travelers this summer will buy more different types of beverages,
more snacks instead of meals, and more prepaid phone cards and cell phones,
based on summertime sales projections by convenience store retailers.
DMA
Study Shows the Internet Generates 13 Percent of Catalog Sales
The Internet generated 13 percent of all catalog sales last year, according
to research released in the Direct Marketing Association's new study, The
DMA State of the Catalog/Interactive Industry Report 2001.
E-Merchants
Recognize Online Fraud as a Serious Problem
Worldwide E-Commerce Fraud Prevention Network Canvasses Its Members For Trends
About How Online Merchants Are Combating Fraud. Majority Believe Fraud Prevention
Tools Can Keep Online Fraud in Check.
Father's
Day Spending Survey
Consumers plan to spend an average of $52.30 on Father's Day gifts this year,
compared to $62.00 for Mother's Day according to a survey by the National Retail
Federation.
Home
Improvement and Discount Retailers Boom
The retail landscape is set to slow significantly after a period of robust activity
brought about by the economic prosperity through the late 1990s and into 2000.
Sectors bucking the consolidation trend are the home improvement retailers and
discount stores.
IMRG
e-Retail Sales Data Survey
IMRG e-Retail Sales Data Survey contributors report internet and interactive
TV sales worth over £381 million since April 2000, representing approximately
one fifth of the total UK e-retail market. Includes U.S. to UK comparison.
Investing
in Consumer Loyalty Yields Big Payoff for Retailers
A Deloitte Research
study evaluated how market leaders are performing compared with others in the
industry in responding to consumer demands for better service across multiple
channels.
Jewelry
Sales Reach $39.8 Billion At Retail in 2000
The Jewelry Report: The Market, The Industry, The Trends, from Unity
Marketing, details retail sales by product line, distribution channels and product
category, as well as presenting a snapshot of jewelry manufacturing in the U.S.
NCR
Sees Self-Checkout Gaining Momentum in Europe
Driven by Shopper Enthusiasm and Return on Investment, Studies Show 20 to 30
Percent of Shoppers Will Use Self-Checkout.
NRF
Highlights Sacred and Secular Springtime Traditions
Today, consumers have more options than ever for adding to the enjoyment of
springtime rights and traditions. The NRF explores everything from food to apparel
and more in this report.
NRF's
Retail Sales Outlook
The National Retail Federation says the U.S. economy is not in a recession and
is anticipating an upswing in consumer behavior toward the end of 2001.
Online
Retailers Still Lag Behind in Customer Service
Many online retailers miss the mark when
it comes to retaining and satisfying their customers, but have improved in making
delivery promises they can keep, according to the Second Annual Retail Web Study.
Portals
and Affiliate Programs Will Thrive
Forrester Research interviewed retailers about their relationships with portals,
comparison-shopping engines, niche content sites, affiliate programs, and networks
that run affiliate programs.
Retail
Index - Consumers Spent $3.5 Billion Online In March
The Forrester Online Retail Index indicates total spending on online sales increased
from $3.4 billion in February to $3.5 billion in March and consumers spent an
average of $263 per person in March.
Retail
Index - Consumers Spent $4.3 Billion Online In April
The Forrester Online Retail Index indicates total spending on online sales increased
from $3.5 billion in March to $4.3 Billion in April and consumers spent an average
of $273 per person.
Retail
Index - Consumers Spent $3.9 Billion Online In May
The Forrester Online
Retail Index indicates total spending on online sales decreased from $4.3 billion
in April to $3.9 billion in May and consumers spent an average of $265 per person.
Retail
Loyalty Program Survey
According to a UK survey, 82 percent of consumers believe retailers operating
loyalty programs are 'more in touch' with their customers.
Retailers
More Optimistic, Reports Michigan Retailers Association
More Michigan retailers are projecting sales will rise over the next three months,
but most don't expect the current economic slump will be over soon, according
to the monthly Michigan Retail Index survey.
Shipping
& Handling Charges Deter Online Consumers From Buying
Shipping & Handling Charges Deter 63 Percent of Consumers From Buying Online,
Yet Nearly Half of Retailers Still Lose Money on Costs, Reports Jupiter Media
Metrix. New Research Indicates that Weight-Based Shipping and Handling Costs
will Minimize Merchant and Consumer Risks.
Study
Finds Web Usage Falls into Seven Online Categories
Study of Online Consumer Segmentation Uncovers "Occasionalization" as Next Step
to Reviving Marketing and Retailing On the Web.
Study:
Internet Plays Key Role in Future of Auto Retail Business
Ninety three
percent of auto dealers who use the Internet for business transactions say their
dependence on e-commerce will increase in the future, according to a study released
by AutoTrader.com.
Survey
Finds Consumers Long for Return of Personal Service
Companies that Make Personalized Offers Based on Store and Online Purchases
Provide a Welcome Advantage to Consumers.
There's
Hidden Value In Online Gift Sales
Online retailers are missing an opportunity to tap into a projected $36 billion
dollar market in gift sales by 2005, according to a new Report, "The Hidden
Value In Gift Sales" by Forrester Research.
U.S.
College Students Spend $50 Billion Annually
America's college students are currently spending more than $50 Billion per
year. Although spending slightly less overall, part-time students spend proportionately
more on discretionary items than full-time students, according to a new MarketSource
Corporation and Harris Interactive survey.
U.S.
Online Retail Sales to Reach $130 Billion by 2006
Jupiter Media Metrix reports that online retail sales continue to grow, despite
widespread skepticism over the sector's health.
Ways
to Reduce Return Processing Costs
Gartner Says Internet Retailers Can Save Up to 73 Percent on Return Processing
Costs by Automating Front-End Web Logistics.
What's
Not Clicking for Manufacturers, Retailers, and Consumer
New study shows that while consumer packaged goods manufacturers generally meet
consumers' needs with their brand Web sites, they are often over-delivering
- and likely over-spending - on features that consumers care little about.
Why
Supermarkets Lose Shoppers to Drug & Discount Channels
A ShopperInsight study, conducted by Harris Interactive, finds that price is
substantially less important among supermarket shoppers who switch to drug stores
vs. among those who switch to discount stores.
World's
Top 100 Retailers: Global Players Lead The Way
Retail globalization is a fact of life, according to a new report from Retail
Intelligence, The World's Top 100 Retailers. Wal-Mart and Carrefour,
indisputably the world's two largest retailers are showing the way.