Best U.S. Retail Restaurant Chains: 2009 Zagat Fast Food Survey Results

Complete Ratings List and Expert Analysis of America's Most Popular Restaurants

The following list is arranged alphabetically by the names of the restaurant chains, with each of the Zagat rankings received by each.

Applebee's

#4 Best Full-Service Appetizers
#5 Best Full-Service Salads

Arby's

#5 Best Fast Food Value Menu

Au Bon Pain

#4 Best Fast Food Salads
#5 Most Popular Fast Food Large Chain

Atlanta Bread Co.

#4 Top Large Chain Facilities

Baskin-Robbins

#4 Top Ice Cream / Custard


Ben & Jerry's Scoop Shops

#1 Best Fast Food Milkshake
#1 Top Ice Cream / Custard
#1 Top Quick-Refreshment Food
#5 Most Popular Quick-Refreshment Chain

Bojangles Famous Chicken 'n Biscuits

#3 Best Fast Food Fried Chicken
Bob Evans

#4 Best Full-Service Breakfast

Burger King

#3 Best Fast Food Burger
#2 Best Fast Food French Fries
#4 Best Fast Food Value Menu
#4 Top Mega Chain Facilities
#5 Most Popular Fast Food Mega Chain

California Pizza Kitchen

#1 Best Full-Service Value
#3 Best Full-Service Salads
#3 Most Popular Full-Service Chain
#4 Top Full Service Food
#5 Top Full-Service Facilities

Caribou Coffee

#1 Top Quick-Refreshment Facilities
#2 Top Quick-Refreshment Service

Carrabba's Italian Grill

#1 Top Full-Service Service
#2 Top Full Service Food
#3 Top Full-Service Facilities
#5 Best Full-Service Steak
#5 Most Popular Full-Service Chain

Carvel
#5 Top Ice Cream / Custard

Cheesecake Factory

#1 Best Full-Service Appetizers
#1 Best Full-Service Coffee
#1 Best Full-Service Desserts
#1 Best Full-Service Salads
#1 Best Full-Service Value
#2 Most Popular Full-Service Chain
#2 Top Full Service Facilities
#3 Best Full-Service Burger
#3 Top Full Service Food
#3 Top Full-Service Service
#4 Best Full-Service Steak

Chick Fil-A

#1 Best Fast Food Grilled Chicken
#4 Most Popular Fast Food Large Chain
#4 Top Large Chain Service
#5 Best Fast Food French Fries
#5 Top Large Chain Food

Chili's Grill & Bar

#5 Best Full-Service Burger

Chipotle

#2 Most Popular Fast Food Large Chain
#4 Best Fast Food Grilled Chicken
#4 Top Large Chain Food
#4 Top Large Chain Service
#5 Best Fast Food Value

Church's Chicken

#4 Best Fast Food Fried Chicken

Coffee Bean & Tea Leaf

#1 Top Quick-Refreshment Service
#2 Top Quick-Refreshment Facilities

Cold Stone Creamery

#3 Most Popular Quick-Refreshment Chain
#4 Best Fast Food Milkshake

Corner Bakery

#3 Top Large Chain Facilities
#5 Best Fast Food Salads

Cracker Barrel

#2 Best Full-Service Breakfast
#3 Best Full-Service Coffee
#3 Best Full-Service Value

Culver's Frozen Custard

#3 Top Ice Cream / Custard
#5 Best Fast Food Fried Chicken

Dairy Queen

#2 Best Fast Food Milkshake

Denny's

#3 Best Full-Service Breakfast
#4 Best Full-Service Coffee

Domino's Pizza

#3 Top Mega Chain Service

Dunkin Donuts

#2 Best Fast Food Coffee
#2 Most Popular Quick-Refreshment Chain

El Pollo Loco

#5 Best Fast Food Grilled Chicken

Friendly's

#2 Best Full-Service Desserts

Hooter's

#4 Top Full-Service Service
More of Zagat's Best Retail Restaurant Chains