AT&T has its roots in the invention of the device that would change the communications history of modern man. After Alexander Graham Bell invented the telephone in 1876, his father-in-law, Gardiner Greene Hubbard, created the Bell Telephone Company and the New England Telephone and Telegraph Company. The Bell System became the monopoly for telephone communications in the U.S.
In 1885 the American Telephone and Telegraph Company was formed as a subsidiary company to build and operate a long-distance network. The first long distance calling capability was established between New York and Philadelphia and the call capacity was originally just one long distance phone call at a time. The name of the American Telephone and Telegraph Company wasn’t officially changed to AT&T Corp. until 1994.
In 1913 AT&T became a government-sanctioned monopoly. In 1982, an anti-trust lawsuit forced AT&T to divest itself of the Bell System for local calls. Twenty-three years later, that divested local telecommunications company SBC Communications acquired AT&T Corp., and long-distance and local telephone service was once again delivered by one company - AT&T.
As of 2012, there are more than 16,000 AT&T retail outlets including more than 2,200 company-owned and operated stores, along with retail kiosks, authorized retail dealers, and third party retail locations.
AT&T corporate headquarters are located in Dallas, Texas.
AT&T Mission Statement, Vision, and Values:
The corporate mission statement of AT&T is...
"Today, our mission is to connect people with their world, everywhere they live and work, and do it better than anyone else. We're fulfilling this vision by creating new solutions for consumers and businesses and by driving innovation in the communications and entertainment industry."
In order to “do it better,” AT&T provides its employees with four Values that assist them in setting priorities and making decisions. The AT&T Values are:
- Deliver the future first
- Build strong customer relationships
- Unleash our human capabilities
- Operate with integrity and trust
Additionally, the research and development organization - AT&T Labs - has its own mission and vision which guides the people responsible for keeping AT&T on the leading edge of communications and entertainment with product and service innovations. The mission and vision of AT&T Labe is:
Our mission is to exploit technical innovations for the benefit of AT&T and its customers by implementing next-generation technologies and network advancements in AT&T's services and operations.
The AT&T global network was born of the ingenuity of AT&T Labs networking specialists who made disparate systems work together. Being the world's fastest and most reliable global network, our network is the standard against which all others are measured. To maintain our leadership in this arena, we focus on the future and aggressively pursue innovations. Our vision is to design and create in this decade the new global network, processes, and service platforms that maximize automation, allowing for a reallocation of human resources to more complex and productive work."
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