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Best Buy Mission Statement - Employees Solve Customer Puzzles

Example of a Best Practice Mission Statement from the U.S. Retail Industry


Best Buy's mission is customer-focused and employee-executed. "Our formula is simple..." (See Best Buy's mission statement below.)
Best Buy Mission Statement - Employees Solve Customer Puzzles
Reprinted with permission from BestBuy.com
Related: Best Buy’s Thanksgiving Day 2013 Doorbuster Deals >>

Best Buy Founder:

Best Buy was founded by Richard Schulze and his business partner in 1966. The first store opened in St. Paul, MN as the Sound of Music.

Best Buy Headquarters:

Richfield, MN is currently the site of the Best Buy headquarters.

Best Buy Mission / Vision Statement:

Although not officially labeled a "mission statement, the Best Buy corporate website declares this to investors and employees:

"Our formula is simple: we’re a growth company focused on better solving the unmet needs of our customers—and we rely on our employees to solve those puzzles. Thanks for stopping."

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