Glossary of Retail Industry Definitions - Retail Terms C
CEO Compensation - Definition, Examples of Retail Industry Terms
Retail CEO compensation packages generally include a combination of cash (salary), equity compensation, (stock, ownership), and other compensation, (bonus, housing, etc.)...
Chapter 11 Bankruptcy - Definition, Examples of Retail Industry Terms
Retail companies that file Chapter 11 are not necessarily bankrupt. However, they do need a court-protected grace period in order to reorganize and restructure certain financial aspects of their business and return to profitability. Chapter 11 is the pause button that some retail businesses need before so that they can resume regular programming...
Chinese Retailing - Definition, Examples of Retail Industry Terms
More than 25 of the world's largest retailers are conducting business in China, according to the U.S. Department of Commerce. Domestic China retailers remain dominant and are growing along with the Chinese economy. The 100 largest retail chains also sold 11% of all consumer goods in China...
COBRA - Definition of retail terms from Retail Industry Glossary
Get the definition of the retail term, "COBRA Insurance" from the Retail Industry Glossary of Retail Terminology.
Confidentiality - Definition of retail terms, Retail Glossary
Get the definition of the retail term, "confidentiality agreement" from the Retail Industry Glossary of Retail Terminology.
Retail terminology definition for "contribution margin"
Retail terminology definition for "consumer sentiment"
Culture - Definition of retail terms from Retail Industry Glossary
Get the definition of the retail term, "culture" from the Retail Industry Glossary of Retail Terminology.
Customer Choice Survey - Definition, Examples of Retail Industry Terms
Each year the National Retail Federation (NRF) publishes the "Customers' Choice" Survey, which ranks U.S. retailers according to customer service, as judged by customers. The survey, administered by BIGresearch, asks U.S. consumers just one question - “Thinking of all the different retail formats (store, catalog, internet, or home shopping),...
Customer Loyalty Program
Retail terminology definition for "customer loyalty program"
Customer Satisfaction Survey - Definition retail term, Retail Glossary
A customer satisfaction survey is intended to measure and quantify how well a company is meeting the expectations of its customers with its products and services. Additionally, customer satisfaction surveys are vehicles for obtaining specific feedback from customers about how to make customer-centric changes and improvements...
Customer Service - Definition, Examples of Retail Industry Terms
The retail industry has more direct customer contact than any other industry, and therefore, the most opportunity to meet and exceed customer expectations every day. The term "customer service" is applied liberally to the actions performed by a company's employees for customers, as well as the manner and quality of those service interactions...
Customer Service Failure - Definition retail terms, Retail Glossary
A retail customer service failure is any interaction in which a retail organization or employee makes a mistake, fails to meet expectations, or disappoints a customer with products or services...