There aren't too many customer service "best" lists that that don't include Zappos.com. And this is no small accomplishment considering that the vast majority of Zappos customers never have any contact with anything human in a typical Zappos transaction. In addition to being recognized as Customer Service Champs
and Innovators of the Year,
, Zappos.com has been named as one of the Best Companies to Work For
in the U.S., and the Zappos CEO, Tony Hsieh has a 100% approval rating from his employees, the highest for any leader in the retail industry.
Does the sum total of all those "bests" mean that Zappos.com is the absolute best retail shopping website? Compare Zappos.com with the other retail website finalists and then cast your vote for the 2012 Readers' Choice Best Retail Website.